WARRANTY NAVIGATION

Product Warranty View
Warranty Conditions View
Warranty Trade Terms View
PRODUCT WARRANTY DURATIONS
BARDL 1 YEAR MESSINA 3 YEARS
CASES AND BAGS 3 MONTHS MICHAEL KELLY 3 YEARS
CONQUEST CABLES LIMITED LIFETIME MONTANARI 1 YEAR
DDRUM DRUMS 1 YEAR OVATION 3 YEARS
DDRUM TRIGGERS 1 YEAR SANS AMP 3 YEARS
DCM HARDWARE 1 YEAR SNARLING DOGS PEDALS 1 YEAR
DCM DRUMKITS 1 YEAR STANDS 3 MONTHS
ISTANBUL CYMBALS 3 YEARS TANGLEWOOD 5 YEARS*
JOSE FERRER 1 YEAR TECH 21 3 YEARS
KUSTOM 3 YEARS* TRABEN 3 YEARS
MAGNUM CABLES

LIMITED LIFETIME

TUNE 3 YEARS
MAGNUM DRUMKITS 1 YEAR TUNERS/METRONOMES 1 YEAR

MAGNUM GUITARS

3 YEARS

 

 

WARRANTY CONDITIONS

1. Products not listed are not warranted.
2. Any inquiries in relation to product warranties can be made to National Music Pty Ltd for clarification.
3. Warranty term applies from the date of consumer purchase (verification required).
4. National Music Pty Ltd reserves the right to repair or replace any instrument or part claimed.
5. For all warranty-claim returns from retailers, National Music Pty Ltd accepts no responsibility whatsoever
for freight cost and/or any transit loss or damage.

* Conditions apply:
Kustom products have 3 year warranty except for speakers which have 1 year.
Tanglewood Guitars have a 5 year warranty with a 1 year warranty on electronics.

WARRANTY TRADE TERMS
Warranties apply only where good care in every regard has been taken. Repairs undertaken without first obtaining an approval and a Return Authorisation (RA) Number from National Music Pty Ltd will not be reimbursed and may void warranty. Warranty items returned to National Music Pty Ltd by retailers must be sent freight pre-paid and insured.